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Effective date: November 20th, 2025
At Influentree, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use our services, websites, apps and related features (the “Services”).
By accessing or using the Services, you acknowledge that you have read this Policy and agree to the practices described below.
1) Who we are (Data Controller)
Influentree (the “Controller”)
Registered office: Influentree, 15 Boulevard de Verdun 59000 Lille
Company ID (SIREN/SIRET): 89153305100019
Email: info@influentree.com
Phone: +33 3 61 92 45 80
Data Protection Officer (DPO): Not applicable
DPO contact: info@influentree.com
2) Scope & definitions
This Policy covers personal data we process about users of our Services.
“Personal data” means any information relating to an identified or identifiable natural person (GDPR Art. 4).
This Policy does not cover practices of third parties we do not own or control.
3) What data we collect
We may collect the following categories (depending on your use of the Services):
Profile/Contact Data: first/last name, email, phone, role, company.
Account & Usage Data: login identifiers, preferences, session data, feature interactions, logs.
Device/Technical Data: IP address, device IDs, OS/browser type/version, language, time zone.
Commercial Data: orders, subscriptions, purchase history.
Payment Data: payer name, billing address/email/phone, card type and last 4 digits (processed by our payment provider).
Social Network Data: usernames, public profile info, content and performance metrics if you connect social accounts.
Media/Sensory Data: images, videos or recordings you upload.
Inferred Data: preferences, interests and approximate segments derived from other data.
Special categories of data (GDPR Art. 9) are not intentionally collected through the Services.
4) How we collect data
Directly from you: account creation, forms, messaging, uploads, support requests, surveys.
Automatically: cookies, SDKs and similar technologies (see “Cookies” below).
Connected services: when you link third-party platforms (e.g., social networks) and authorize data sharing.
Service providers/partners: analytics, payments, lead generation—within GDPR limits.
Public sources: where lawful (e.g., public profiles).
5) Why we process data & legal bases
6) Sharing your data
We may share personal data with:
Service providers (processors): hosting, customer support, email delivery, analytics, security, and payment processing (e.g. Stripe). Payment card data is handled by our provider and not stored by Influentree beyond what’s necessary for billing records.
Integrated partners / social platforms: when you connect or use their features.
Professional advisors / authorities: where required by law or to protect our rights.
Corporate transactions: if we undergo a merger, acquisition or asset transfer—subject to safeguards.
We do not sell your personal data.
7) International transfers
Your data may be processed outside the EEA (e.g., by sub-processors).
Where this occurs, we implement appropriate safeguards such as EU Standard Contractual Clauses, and conduct transfer risk assessments where necessary.
Details/Copy of safeguards: info@influentree.com
8) Cookies & similar technologies
We use:
Essential cookies (required for the site to work).
Functional cookies (remember settings).
Analytics cookies (understand usage, improve Services).
Marketing cookies (ads/retargeting) - only with your consent.
Manage your preferences anytime through your browser settings.
More info: Cookie Policy.
9) Data retention
We keep data only as long as needed for the purposes above:
Account data: while your account is active, then for a limited period for legal/defense needs.
Billing records: per French/EU accounting rules.
Marketing data: until you withdraw consent or object.
When no longer needed, we delete or irreversibly anonymise data.
10) Security
We apply technical and organisational measures appropriate to risk (access controls, encryption in transit where applicable, backups, monitoring). No system is 100% secure; please protect your credentials and notify us of any suspected breach at info@influentree.com
11) Your rights (EU/France)
Under the GDPR and French law (Loi Informatique et Libertés), you have the right to:access your data;rectify inaccurate data;erase your data (where applicable);restrict processing; object to processing (including direct marketing);data portability;withdraw consent at any time. You also have the right to lodge a complaint with the CNIL (www.cnil.fr).
12) How to exercise your rights
Contact us at:
Email: info@influentree.com
Postal address: 15 Boulevard de Verdun 59000 Lille France
For security, we may need to verify your identity. We will respond within the timelines set by GDPR.
13) Children’s privacy
Our Services are not intended for children under 18. We do not knowingly collect data from children under 18. If you believe a child has provided data, contact us at info@influentree.com and we will act promptly.
14) Changes to this Policy
We may update this Policy from time to time. We will post the updated version and indicate the “Effective date” above. Material changes may also be notified by email or in-product notice.
15) Contact
Influentree
Registered office: 15 Boulevard de Verdun 59000 Lille France
Email: info@influentree.com· Phone: +33 3 61 92 45 80
Identity Verification
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Egypt
If you are using our Services in Egypt, the following additional terms apply: You declare that you are over the age of 18. If you are under the age of 18, please have your parent or legal guardian read this with you. If you are reviewing these terms as the parent/legal guardian of a user who is under the age of 18, you hereby declare that such user is above the age of 13 and that you have read and acknowledged this Privacy Policy and Terms of Service and agree to your child’s use of Influentree and registration for an account.
Mexico
If you use our Services in Mexico, the following additional terms apply.
In the event of a conflict between the following additional terms and the provisions of the main body of this Policy, the following terms shall prevail.
How we use your personal data:
Almost all of the processing purposes indicated above in the Privacy Policy are necessary purposes.
However, the following are secondary purposes:
• To provide you with personalized advertising.
These purposes are not necessary to provide Influentree, but allow us to provide a better experience.
We offer you the ability to make choices about how we use and disclose your personal data.
You can always limit the secondary purposes of personalized advertising by using the tools in the settings that allow you to limit certain features.
We use both human and automated means to process your data.
How we share your personal data?
We may share your personal data with a third party for purposes other than processing on our behalf. We will obtain your consent to such disclosure as required by applicable laws. By providing us with your personal data and using Influentree, you agree to transfers that require your consent. You can always revoke your consent and exercise your rights as outlined below.
Your Rights: You have the following rights with respect to your personal data: access, rectification, cancellation, opposition, revocation of consent, and limitation of use and disclosure of your data. You may exercise your rights by sending your request to info@influentree.com. If you are under 18 years of age, you may exercise your rights through a parent or guardian. Requests will be resolved as soon as possible according to the nature of your request.
All Other Data Deletion Rights
If you use our Services in other jurisdictions or on platforms that grant you the right to request deletion of your data, please send an email to exercise that right at: info@influentree.com.
Contact Information (France)
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your personal data, or your choices and rights regarding such collection and use, please contact us at:
Website: www.influentree.com
Email: info@influentree.com
Phone: +33 3 61 92 45 80
Address: 15 Boulevard de Verdun 59000 Lille France